These Terms and Conditions govern your use of the Cohesive Now website and any purchases made through the website or our official sales channels. By using the website or placing an order, you agree to these terms and our website policies.

About Cohesive Now

Cohesive Now offers gifting and stationery products such as money envelopes, gift bags, gift tags, thank you cards, journals, bookmarks, gift boxes and related products. The website is owned and operated by Cohesive Studio LLP.

Product information

• We try to display product details, pricing, colours, dimensions and availability accurately.
• Actual colours, texture, finish and print output may vary slightly due to screen settings, photography, lighting, paper, printing and production processes.
• Some product images may be digital mockups or styled photographs for representation. Props are not included unless clearly mentioned.
• Many products may be seasonal, limited edition or available only while stocks last.

Orders and payments

• An order is confirmed only after successful payment or order acceptance by Cohesive Now.
• We may refuse, cancel or limit any order due to stock unavailability, pricing errors, payment issues, suspected misuse, incorrect information or delivery restrictions.
• If a prepaid order is cancelled by us, the eligible amount will be refunded as per our refund process.
• Prices, offers, product details and availability may change without prior notice.

Customised and personalised orders

• Customers are responsible for checking spellings, names, dates, messages, logos, quantities and design approvals before production.
• Once a customised order is approved or production has started, changes or cancellations may not be possible.
• Customised products are not eligible for return or exchange unless they are damaged, defective or materially different from the confirmed order.

Care and handling

Products should be handled and stored with care, away from moisture, rough handling, heat and direct sunlight. Cohesive Now is not responsible for damage caused by misuse, improper storage, normal wear and tear or failure to follow care instructions.

Intellectual property

All designs, images, illustrations, product concepts, artwork, photographs, text, logo, brand elements and website content belong to Cohesive Now or its licensors. They may not be copied, reproduced, modified, sold, distributed or used commercially without written permission.

User submissions

If you share reviews, feedback, photographs, testimonials, ideas or suggestions, you allow Cohesive Now to use them for business, marketing and improvement purposes, unless you clearly request otherwise. Please do not share confidential or proprietary material unless required for your order.

Limitation of liability

To the maximum extent permitted by law, Cohesive Now will not be liable for indirect, incidental, special or consequential losses arising from website use, product delays, third-party service issues or inability to access the website. Our total liability for an order will not exceed the amount paid for that order.

Governing law

These terms are governed by the laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.

Disclaimer

The information on the Cohesive Now website is provided for general product, brand and shopping information only. While we try to keep all information accurate and updated, we do not guarantee that all content will always be complete, current or error-free.

• Actual product colours, shades, textures, size, finish and print output may vary slightly from what appears on screen.
• Differences may occur because of lighting, photography, digital mockups, screen settings, material, paper, foil, printing or production process.
• Styled images may include props, decor or accessories that are not part of the product unless clearly mentioned.
• Minor handmade, print or finish variations that do not affect use will not be treated as defects.
• Product descriptions, prices, offers, availability, timelines and other website information may change without prior notice. If an error affects your order, we may contact you to correct, modify or cancel the order as appropriate.
• Our website may use or link to third-party platforms such as payment gateways, courier partners, analytics tools, advertising platforms or social media. We are not responsible for the content, security, policies or services of third-party websites or platforms.

Contact

For any questions, please contact us at connect@cohesivenow.co.in or +91-9901288191.

Last Updated: 29 June 2026